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Strategy

The Questions to Ask Before Starting a Project

A poor brief gets paid for in revisions. Eight questions that clear up in half an hour what would otherwise surface once work is under way.

5 min read

Almost every unplanned revision comes from one thing: something nobody asked at the start. A brief isn't paperwork — it's the moment constraints surface while they're still cheap.

The eight questions

  • Which single action matters most to you?
  • Who signs off, and how many people have to say yes?
  • What have you already tried that didn't work?
  • Which materials already exist, and which must be made from scratch?
  • Are there constraints on imagery, tone or topics to avoid?
  • Which deadlines are real, and which are wishes?
  • What happens if this goes well? And if it doesn't?
  • Who do you consult when evaluating a supplier?

The question everyone forgets

Who approves. A project with three decision-makers not consulted at the start produces three rounds of revisions at the end. Knowing early lets you involve them while changing costs a line instead of a week.

Write down the noes too

A brief should list not only what will be done, but what explicitly falls outside. That's the part that prevents end-of-project arguments, when undeclared expectations all surface at once.

Half an hour of awkward questions up front is worth weeks of avoided corrections later.
Topics covered#digital strategy#goals#measurement#digital marketing

Sources and Further Reading

Official documentation and guidelines cited or useful for going deeper.

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